eCustoms' Visual OFAC solution is backed by a strong team of OFAC compliance, technology, and business professionals who bring a deep pool of collective experience to the table.
After more than 30 years in business, we've accumulated depth, breadth and expertise spanning the spectrum from implementation planning, deployment, detailed testing, to user support, and training webinars and videos. Below, you’ll find a list of some our top people, along with summaries explaining what they add to our team.
We have been designing foreign trade and OFAC compliance software for businesses internationally since 1981—the year the PC was introduced. And since then, we've built a huge foundation of knowledge that underlies our robust, thorough, and user-friendly software solutions. We bring this collective wisdom to bear on each and every one of our client relationships, which helps guarantee that your unique needs are addressed by those who understand them. more +
Whether your need an automated screening compliance system, enhanced IT infrastructure, or simply front-line compliance industry know-how, Visual OFAC has some of the most knowledgeable and experienced people in the industry. So, when you deal with us, you can be certain that you'll be working with seasoned professionals committed to excellence.
Leadership Rooted In Industry Experience
Our leadership team melds vision with regulatory knowledge and tangible industry experience, establishing our company as a global enterprise and compliance expertise leader spanning all business sectors.
Harness the power of our collective expertise, knowledge, and experience. more +
President and CEO
Rajiv Manucha has been with eCustoms from the beginning. Having a B.A.Sc. in Industrial Engineering with a major in Numerical Controls plus an MBA with emphasis on Operations Research, he brings an engineer's focus and precision to the company.
Executive Vice-President, Trade Content, Customs Brokerage, and Consulting Services
Maria Sheppard is Executive Vice President and leads the Trade Content, Customs Brokerage, and Consulting Services divisions, serving in these roles since 1983. Ms. Sheppard holds several university degrees, is a Licensed Customs Broker, and brings extensive field experience to compliment her management skills.
Vice President, Global Business and Solution Development
Marc Roy has served with MSR Customs for more than 20 years and leads the Global Business and Solution Development division. Mr. Roy has overseen the development of several key markets, including Export Compliance and Government solutions for North America.
Vice President, Director of Technology
Steven Crozier is the Director of Technology, serving in this capacity for over 25 years. With extensive field experience, Mr. Crozier brings depth and knowledge to the Research and Development and Support teams.
Vice President of Finance and Controller
Selina Kwan brings great depth and talent to her financial and administrative roles. For more than 20 years she has contributed to growth and profitability through outstanding stewardship and innovative best practices.
Group Manager, Import Compliance Solutions
Paul Constanzo heads up the Import Compliance Solution Group. Paul is responsible for developing, deploying and incorporating our various import compliance solutions with a client's business processes.
Group Manager, Export Compliance Solutions
Paul Davies is responsible for the development and deployment of online knowledge systems, and also manages the research team charged with keeping required export regulations, tariff, screening, and other content and knowledge materials up-to-date.
Michael Roy Smith
Manager, Customs Consulting & Duty Recovery
Michael has headed up the MSR Customs Consulting group for the last 5 years. Prior to joining us, Michael worked with the Trade Administration Services Division of the Canada Revenue Agency, and held client facing positions with both Customs brokerage and International Trade Consulting firms. His extensive experience with and knowledge of tariff classification, valuation, systems, and import law and regulations have garnered his clients millions of dollars in savings. Michael routinely represents clients in mediations with various levels of government including the Department of Finance and the CBSA, and is the group's lead counsel in pleadings before the Canadian International Trade Tribunal (CITT).
Our Other Professionals
The Visual OFAC team includes professionals from a wide variety of fields, including finance, business and process analytics, documentation and training, international trade and customs, project management, and information technology and systems development.
Each person's expertise and skills are leveraged and integrated into our operations. This establishes 'Best Practices' and reinforces our long-standing character as an industry leader with business and compliance expertise spanning all business sectors.